SMS / MMS Terms and Conditions

Introduction:

SOS Group Inc. may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in delivering text messages.

Additional Disclosures:

Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Purpose of SMS Notifications. Our SMS notifications are designed to:

Assist you in completing the application process.

Inform you of other essential notifications related to SOS Group.

Opt-In and Consent:

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Message frequency may vary, but you can generally expect to receive between 1-5 messages per week through your application process.

Opt-Out Instructions:

Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:

To stop receiving messages, reply “STOP” to any SMS message from us.

You may also email us at info@sosgroupinc.com with your opt-out request.

After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.

Help and Support:

If you are experiencing issues with our SMS notifications or need assistance, you can:

Reply with the keyword “HELP” to any message.

Email us directly at info@sosgroupinc.com.

Message and Data Rates

Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text plan or data rates.

Privacy and Data Security:

We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

Compliance with Regulations:

We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications.

Indemnification:

You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number.

Participation Requirements:

To participate in our SMS notifications service, you must:

Have a wireless device capable of two-way messaging.

Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service.

Dispute Resolution and Arbitration:

By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service.

Miscellaneous:

You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.

Contact Information:

If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at:

Email: info@sosgroupinc.com

Phone: 484-624-4162

Mailing Address: 1220 Valley Forge Road, Suite 19 Phoenixville, Pennsylvania 19460

Full Privacy Policy

For more detailed information on how we collect, use, and protect your data, please review our full Privacy Policy

PRIVACY POLICY

Effective Date: 7/10/2024

  1. Introduction

Welcome to SOS Group Inc. and SOS Group of Lancaster LLC. We are committed to protecting the privacy and security of our users’ information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information.

  1. Information Collection

We collect personal information when you sign up for our services, including but not limited to your name, email address, and mobile phone number. We collect this information to provide you with our services and to communicate with you.

  1. Use of Information

The information we collect is used to:

  • Send you SMS messages related to our services.
  • Provide customer support and respond to your inquiries.
  • Improve our services and website experience.
  1. Consent

By providing your personal information and using our services, you consent to our collection, use, and sharing of your information as described in this Privacy Policy. We do not buy SMS opt-in lists, and all SMS communications are based on the consent provided by you.

  1. Opt-Out Policy

You may opt out of receiving SMS messages from us at any time by following the opt-out instructions provided in the SMS messages or by contacting us directly at hello@sosgroupinc.com

  1. Data Security

We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

  1. Changes to Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Information

If you have any questions about this Privacy Policy, please contact us at hello@sosgroupinc.com.

School Operation Services
(SOS) Group Inc.
1220 Valley Forge Road
Phoenixville, Pennsylvania 19460
p: (484) 624-4162
f: (610) 251-9907
info@sosgroupinc.com

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